BeverCRM

At the poles of digital transformation

Phone: + (374) 91-425192

e-mail: info@bevercrm.com

Operation Manager

Location: 6/1 Abelyan street, Yerevan 0038, RA


OBJECTIVE


Are you passionate about optimizing service management process flows and directly impacting our customer’s success? As a part of our fast-growing team of razor sharp thinkers, you will be responsible for the operations and support of full software system and over time grow a team to deliver excellent customer service for corporate B2B customers.


KEY TASKS AND RESPONSIBILITIES


  • Support and monitor the onboarding of new projects to ensure client’s expectations are met.
  • Suggest and implement operations and other process improvements.
  • Perform day to day software logs checking, identify and forward potential issues/bugs to software development team for execution.
  • Perform day to day case management system checking, identify new requests/cases from customer, follow-up and verify that requirements are clear and forward development team for execution.
  • Handle emergency case requests from customers by phone calls.
  • Perform Software high level testing and write test cases to make sure that system functions as suppose to.
  • Work closely with clients to identify business requirements. Make sure that solution design is described correctly and met business needs, before software implementation.


SKILLS & ABILITIES


  • Excellent English verbal and written communication skills
  • Service minded and always ready to take the extra mile for the customer
  • Familiarity with creating specs and wireframes for software projects
  • Comfortable with self-organization, prioritization and multi-tasking in a dynamic environment
  • Excellent computer skills and proficiency in Microsoft Office
  • Basic knowledge of the SDLC and full-cycle software project management
  • Basic technical knowledge and familiarity with programming is a plus
  • Basic knowledge about Field Service Management (FSM) systems is a plus.


EXPERIENCE

Candidate should have an experience (but not necessarily long) in full-cycle software project management area.


EDUCATION

Bachelor’s degree in a business or technical field, Master’s degree preferred.


BENEFITS & COMPENSATION

You will work with a great team on exciting projects. Competitive salary package included.

 



You can apply for the following email: info@bevercrm.com


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CRM Architect

Location: 6/1 Abelyan street, Yerevan 0038, RA


OBJECTIVE


   CRM Architects in BeverCRM work as part of a joint team and lead CRM solutions from launching the project to its full completion and putting it into life.

You will be responsible for helping our clients re-engineer their existing processes, designing solutions that support those processes and leading your team to deliver a High-end solutions  that exceeds the customer's expectations.


KEY TASKS AND RESPONSIBILITIES


  • Conduct discovery meetings with clients to determine project scope
  • Lead design sessions with clients to ensure their business problems are addressed and their strategic goals are met
  • Create and manage project timelines and manage budget, scope and resources to ensure on-time and on-budget delivery
  • Develop detailed documentation including design specifications and knowledge transfer documents
  • Configure and customize  Microsoft Dynamics 365  using web-based administration tools (form layout, workflow design, view creation, etc.)   (This will be studied in our team)
  • Develop a training plan and train end-users


REQUIREMENTS



  • Bachelor's/ Master's Degree  in Business/ IT / Management Systems
  • Minimum 2 years of experience in technology or business process consulting, system design, or software implementation as a project manager or consultant
  • Experience managing project delivery teams
  • Experience building relationships at senior levels within your client's organization
  • Familiarity with relational database concepts
  • Self-starter and be able to handle multiple projects, tasks and priorities concurrently
  • Must have excellent communication, leadership and client development skills
  • Knowledge of English (speaking, understanding of technical and business content)
  • Business trip  required for this job


You can apply for the following email: info@bevercrm.com


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CRM Analyst

Location: 6/1 Abelyan street, Yerevan 0038, RA 


                                       CRM / Business Analyst is responsible for the collection and documentation of customer requirements in the company. Development of design specifications and possible configurations Dynamics CRM / 360 to the satisfaction of our customers 


RESPONSIBILITIES 

  • Solving business problems and achieving strategic goals 
  • Develop detailed design documentation
  • Configure/customize CRM using web-based administration tools
  • Always ensure product compliance to test plans on new releases and upgrades
  • Create knowledge transfer documentation for end-users (employees, managers, heads) and administrators
  • Training end-users
  • Perform client delivery and project execution in a fast-paced consulting environment
  • Troubleshoot customer questions and issues 


REQUIREMENTS 

  • Bachelor's/ Master's   Degree in Business Systems or related field
  • Minimum 2 years of experience in technology or business process consulting, systems design, data analysis or software implementations
  • Experience implementing CRM applications desirable
  • Familiarity with relational database concepts
  • Passion for improving clients' business processes
  • Self-starter and be able to handle multiple tasks and priorities management
  • Excellent communication, leadership and client development skills
  • Ability to discuss tasks effectively in a team  


You can apply for the following email:  info@bevercrm.com


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CRM Developer

Location: 6/1 Abelyan street, Yerevan 0038, RA 


      BeverCRM is looking for a full time Dynamics CRM and .NET developers to join our team and to work with our Denmark based client on a long term projects. The position requires customizations of the Dynamics CRM/365 platform, as well as front end and back end development in CRM platform, integration with 3rd party software. 

RESPONSIBILITIES

  • Understand client’s overall business needs and communicate with client as needed/requested, participate in the meetings with clients
  • Actively lead the design of the software components. Use experience to help translate business requirements into technical tasks
  •  Plan, design and develop solutions to extend Dynamics 365
  • Provide high-level estimates for features across project
  • Create custom plugins and workflows using CRM SDK and C# .NET
  • Front end javascript development using CRM SDK
  • Develop SSRS reports in the CRM using SQL and FetchXML
  • Document and communicate results appropriately
  • Perform testing and validations of developed modules


REQUIREMENTS 

  •  Previous knowledge of Microsoft Dynamics 365 (preferred, but not mandatory);
  • Basic to medium knowledge of JavaScript, HTML, C# and .Net. 
  • Experience in databases and SQL queries
  • Development of SSRS reports is a plus
  • Knowledge of Power BI is a plus
  • Bachelor's/Master's degree (Computer Science of Engineering)
  • Responsible, initiative and able to handle multiple tasks
  • Enjoy to work in the software development team
  • Self-motivated and cooperative with the team
  • English language advanced written and verbal skills 


You can apply for the following email: info@bevercrm.com


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.NET Developer

Location: 6/1 Abelyan street, Yerevan 0038, RA 


Our Developers work on a team developing, testing, deploying and supporting data-driven internet, intranet, and extranet applications using the .NET Framework.


RESPONSIBILITIES

  • Actively participate in the design of software components. Use experience to help translate requirements into technical design and tasks
  • Assist with providing estimates on assigned tasks
  • write quality code that is simple, reliable, and scalable
  • Analyze and fix moderate to complex problems during development and support
  • Document and communicate results appropriately
  • Proactively provide status, raise issues, and communicate necessary information to your Manager and/or appropriate team members on a regular basis via stand-up meetings, one-on-one meetings, and/or impromptu occasions
  • Proactively explore methods and tools to improve the overall development process


REQUIREMENTS

  • 2+ years of experience developing applications with .NET (C# preferred) and SQL databases
  • HTML/CSS/JavaScript experience is a plus
  • Bachelor's/Master's  degree (Computer Science or Engineering)
  • Responsibility and able to handle multiple tasks and projects
  • Enjoy working at an entrepreneurial company
  • Highly motivated and dependable


You can apply for the following email: info@bevercrm.com 


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Microsoft BI Developer

Location: 6/1 Abelyan street, Yerevan 0038, RA 


 Business Intelligence (BI) Developer to join an industry leader in the Professional Services industry..


RESPONSIBILITIES

  • Working with corporate/systems data to develop proper requirements and system specifications
  • Working with Microsoft BI ( Power BI) to develop custom data warehousing and reporting solutions
  • Leading the development effort as system architect
  • Managing reporting data and design models
  • Managing data sources
  • Visualization Development - Excel, Microsoft Reporting Services platform(SSRS), Power BI ( create data visualizations)
  • Working with Project Manager to establish plans work with the team


REQUIREMENTS

  • Strong analytical and communication skills with the enthusiasm to learn the inner workings of a large complex application
  • Gather and document reporting requirements
  • Report development and ad hoc requests
  • Knowledge of writing efficient SQL for Microsoft SQL Server databases, Data Tools
  • Knowledge data's  extraction, transformation and loading (ETL),
  • Develop impactful reports using Microsoft SQL Server Reporting Services platform (SSRS), MS Excel, Pivot tables
  • Design layout of reports and determine the best way to present data to end users
  • Maintain a work atmosphere and positive relationship with customers, co-workers and managers.


You can apply for the following email: info@bevercrm.com


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