Pre-project survey
Discussion of business goals, express diagnostics of processes and key indicators of effectiveness
CRM Implementation
Development and customization of Microsoft Dynamics 365 in compliance with Sure Step Technology (phased implementation of functional tasks)
Migration and data visualization
By using modern ways of data export and analyzes we migrate information from various data sources to CRM system and create graphic views
Data analysis and reporting
We implement system of data analysis and reporting for all users, e.g. top managers, employees etc
Support of CRM systems
Ongoing support in the form of consultations and employee trainings, as well as through customizing and updating CRM systems
CRM audit
Customizing existing CRM systems in compliance with customer demands and tasks
Service
Implement a system to provide best customer service
Productivity
Work even more effectively by implementing a system of process automation and data analysis
Interaction
Use communication technologies for organizing effective teamwork
Key indicators
Define key indicators of work for your company
Control
Manage your processes and measure key indicators of effectiveness
Optimization
Optimize processes, coordinate works and improve your indicators
